A Therapy Stars staff member

Suzie Allcock

Client Care Co-Ordinator

How long have you worked at Therapy Stars?

Since June 2022

Relevant Industry Experience:

I have worked as a primary and special needs teacher for 20 years. I am also a qualified SENDCo. These roles have given me the opportunity to liaise with families of children with special needs. To work with and coordinate programs and recommendations from a number of agencies, and to complete administrative jobs associated with the roles. 

Relevant Industry Qualifications (including place of study):

BA with QTS primary from NEWI in Wrexham and the NASENCO.

What do you enjoy about your job?

Supporting the clients and their families by making the administration aspects involved with the care of their child as simple as possible. Hopefully I will develop friendly and professional relationships with these families. As I will be based at the clinic, I am hoping it will help the families to put a face to the name of the administration person they deal with and that it will help me by being able to put faces to the names of clients. I am hoping to support the physios at a more practical level at times also, and so I am looking forward to this interaction with the children and helping out the physios. 

What do you enjoy about working for Therapy Stars?

I have thoroughly enjoyed meeting the children who have attended the clinic whilst I have been there! I enjoy speaking with all of our parents and carers to understand how we can try to help and support. I enjoy talking to the physios, and listening to their recommendations, and learning about how they are helping the children. 

What are your interests outside of work?

I enjoy walking – with friends, family or the pet dogs! I am a keen reader, and always have a book (or two!) on the go. I also enjoy baking, and I am working to improve my cake decoration skills. 

If you weren’t in your current job role/career, what would you be?

Probably teaching in some capacity – or perhaps retraining for some type of vocational healthcare career. 

What is your hidden talent?

Finding things – “If mum can’t find it, it’s really lost!” I’m also able to identify lots of 80’s, 90’s and 00’s pop songs within a few notes!

Brief Biography:

I have had along career as a primary school and special needs teacher, but after 20 years in the profession, and after working my way to a senior level I felt it was time for a career change. My role at Therapy Stars is providing me with the opportunity to support children and their families but in a very different capacity. It is also enabling me to learn new skills.  

Outside of work, I am a busy mum of two teenagers and two black Labrador dogs! Family life revolves around school, music lessons, walking the dogs and juggling a family social calendar.