Long Term Packages T&Cs

By signing up to one of the Therapy Stars Long-term
packages, you are agreeing to the following terms and
conditions:
• All Direct Debit contracts last for 12 months.
• By setting up a Direct Debit you are responsible for paying full payment of fees for your chosen package, regardless of whether you/your child attends.
• By paying for your package in full up front, you are still agreeing to the terms and conditions of the Therapy Stars Packages.
• Any sessions cancelled with more than 24-hours notice can be reused at another time.
• Any sessions cancelled with less than 24-hours notice will count against your session credit.
• Sessions do NOT have to be limited to one per week/month/fortnight. • If all session credits are used prior to 12-month period ending, add-on sessions can be purchased separately.
• Any session credits can NOT be carried over at the end of the 12 months period.
• Your Package will be automatically renewed at the end of the 12-month period unless you contact us to cancel/amend it with more than 1 month’s notice.
• You can contact us at any time for an update about how many session credits have been used or you have left.
• Please contact us on admin@therapystars.co.uk with any queries.
